Legal
Terms & Conditions
Please read these terms carefully. They explain the rules that apply when you use Netroone and purchase a subscription.
Last updated: September 2026
Acceptance of Terms
By accessing our website or purchasing a subscription, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our service.
Description of the Service
Netroone provides a streaming subscription service that gives access to entertainment content on compatible devices for the duration of the plan purchased.
Subscription Plans
We offer several plans (Essential, Premium and Elite) with different features. The details and prices of each plan are displayed on our website at the time of purchase.
Subscription Duration
Subscriptions are available for 3, 6 or 12 months. Your subscription starts on the date it is activated and ends at the end of the selected period.
Payments
All plans are paid in advance as a one-time payment for the selected duration. Prices are shown in euros and may be updated at any time; changes do not affect subscriptions already paid for.
Service Activation
After your order is confirmed, we will activate your subscription and send you your access details as quickly as possible. Activation times may vary.
Device Compatibility
You are responsible for checking that your device is compatible before purchasing. Our support team is happy to help with compatibility questions before you buy.
Customer Responsibilities
You agree to provide accurate information, to use the service only for personal, lawful purposes, and to keep your internet connection and devices in working order.
Account and Access Information
Your access details are personal. You are responsible for keeping them confidential and must not share, resell or publish them.
Prohibited Use
- Reselling, redistributing or sharing your access
- Using the service for any unlawful purpose
- Attempting to interfere with or disrupt the service
Any prohibited use may lead to suspension or termination without refund.
Service Availability
We work hard to keep the service stable and available, but we cannot guarantee 100% uptime or uninterrupted service. Occasional interruptions may occur due to maintenance, technical issues or factors beyond our control.
Customer Support
Our support team is available to help you by email at support@netroone.com or on WhatsApp.
Subscription Renewals
Subscriptions do not renew automatically. To renew, contact our support team before your subscription expires and we will help you continue without interruption.
Multiple Devices
You may configure your subscription on multiple compatible devices. However, unless a different arrangement has been purchased, the subscription may only be actively used on one device at a time.
If you need multiple simultaneous connections or multiple subscriptions, please contact us on WhatsApp. Special pricing or discounts may be available for customers purchasing multiple subscriptions.
Intellectual Property
The Netroone name, logo, website design and content are our property and may not be copied or used without permission. Content available through the service belongs to its respective owners.
Limitation of Liability
To the maximum extent permitted by law, Netroone is not liable for any indirect or consequential loss arising from the use of, or inability to use, the service. Our total liability is limited to the amount you paid for your subscription.
Changes to the Service
We may improve, modify or update the service, its features or its content at any time.
Changes to These Terms
We may update these terms from time to time. The latest version will always be available on this page with an updated date.
Termination
We may suspend or terminate your access if you breach these terms. You may stop using the service at any time.
Contact Information
For any questions about these terms or for assistance, contact us:
Email Support
support@netroone.comWhatsApp Support
Contact us on WhatsApp